Shipping

PROCESSING TIME
The time I need to prepare an order for shipping varies. For details, see individual items.

CUSTOMS AND DUTIES FEES
Buyers are responsible for any customs or duties fees that may apply. Sellers aren't responsible for delays due to customs

Payment

SECURE OPTIONS
Etsy keeps your payment information secure. Sellers don't receive your credit card information.
- Visa
- MasterCard
- American Express
- Discover
- PayPal
- Apple Pay
- SOFORT Bank Transfer
- iDEAL
- Etsy Gift Card

Refunds

I GLADLY ACCEPT RETURNS, EXCHANGES, AND CANCELLATIONS
Just contact me within: 3 days of delivery
Ship returns back to me within: 7 days of delivery
Request a cancellation within: 3 hours of purchase

THE FOLLOWING ITEMS CAN'T BE RETURNED
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale

CONDITIONS OF RETURN
Buyers are responsible for return shipping costs.
If the item is not returned in its original condition, the buyer is responsible for any loss in value.

QUESTIONS ABOUT YOUR ORDER?
Please contact me if you have any problems with your order.

Additionals